Claims

At Employee Lab, we know that having a simple, supportive claims process makes all the difference when employees are going through difficult times. That’s why our dedicated claims team is here to ensure fast, stress-free claim handling, giving employees peace of mind when they need it most.

Real Impact: How Health Insurance Benefits Your Employees

Just in the last year (01 Feb 2024 - 31 Jan 2025), at one of our health insurance providers alone:

  • 9,540 claims were processed

  • Each policyholder averaged 3.3 claims per year

  • A total of $6.86 million was paid out in claims, including $5.03 million in surgical procedures

  • 3 out of 10 insured employees made a claim

These numbers highlight how frequently employees rely on their workplace health insurance to manage medical expenses, receive faster treatment, and focus on recovery.

The Employer Advantage: Loyalty & Productivity

Offering health benefits isn’t just about coverage—it’s about attracting and retaining top talent. When employees know their medical costs are covered, they feel valued and secure, leading to:

  • Greater loyalty – Employees are more likely to stay with companies that invest in their well-being

  • Higher productivity – Quick access to treatment means less downtime and fewer sick days

  • A healthier workplace – Employees feel less financial stress and focus better on their roles

A well-supported employee is a loyal and engaged employee.